FAQ

Browse our most frequently asked questions to find quick, helpful information about Mortgage, payments, Loans, and more.

Yes. Please contact our staff in the Business Development Unit (at any ITMB PLC Branch).

1. Infinity Mortgage Finance Scheme (IMFS) - a mortgage fully funded by the bank with appealing interest rates.
2. National Housing Funds Scheme (NHFS) - a mortgage fully funded by FBMN.
3. Infinity Bridging Mortgage Finance (IBMF) - a hybrid of IMFS and NHFS.
4. Infinity Homes - Ownership Investment Solution (I-HOISt)

Yes.

This is referred to as ‘Part Liquidation’.

To do this, you should first deposit the amount you wish to pay into your loan account. Then request for a ‘Part Liquidation Form’ from any of our Customer Service Officers who will be pleased to give you further information on processing your payment (including the attendant charges). Once the “Part Liquidation’’ is done, you can collect your new repayment plan from your branch within 48hours of submitting your request. Alternatively contact your Account Officer to process this on your behalf.

Yes. If you have any enquiries regarding mortgages please contact our Customer Service Officers (at any ITMB PLC branch - please ask for information for a branch closest to you) or call any of the following numbers: 09087121684, 09087121685, 09087121686, 09087121687, 09087121690, and 09087121698 If you have any other enquiries regarding our services you could visit our website www.infinitytrustmortgagebank.com, call our Info line (09087121713) or mail info@itmbplc.com.

No. Mortgages are for Real Estate/Property only. If you wish to start or expand your business, please see either your Account Officer or any member of our Business Development Team (at any of our branches) who will be pleased to offer advice appropriate Infinity Banking products.

Yes, but only if you meet the requirements. Please see any of our Business Development Officers/Customer Service Officers or your account officer for more details.

You can open a business account by visiting any one of our branches locations or online.

To add another signatory, customer must write the bank indicating this interest, thus a new mandate card must be obtained and completed with all the signatories (both new and existing) sign on.

You can open a business account by visiting any one of our branches locations or online.

Please view the Corporate Account Opening check list.

The Infinity Corporate Account allows sole proprietorship; private and public limited liability companies, NGOs and Religious organisations transact business and deposit funds in a secure and conducive banking environment.

You can check your account balance and other information online (Internet Banking), mobile phones (SMS Banking), using your card on any ATM machines or at any of our branches near you.

Please contact us immediately to report a lost or stolen ATM card or visit any of our branches. You can order a replacement card at the same time.

It depends on the account.

It depends. You can get an ATM card upon request in the account opening package

Please view the Account Opening check lists

You can open an account by visiting any one of our branches locations or online.